Site hosting and maintenance / maintenance
Site maintenance
Recurrent maintenance for the website and its hosting environment, with documented interventions and clear boundaries between maintenance, content and development.
Updates and checks for websites administered at SIDECUBE
Full maintenance concerns both the website and the environment in which it runs. We take compatible projects after evaluation and migration, then we set out recurrent checks and support limits.
- Planned updatesWe check the compatibility of the changes, we prepare the backups, and we keep a return opportunity for the applicable interventions.
- Verified commercial functionsWe test the relevant forms, navigation and integrations, including the controls or test payments where they exist.
- Problems traced to sourceWe can correlate an error in the website with the server configuration, database or protection rules.
- Documented interventionsWe report what has been checked, what has changed and what risks require a separate phase.
What the service can include
Full recurrent administration involves hosting at SIDECUBE. Changes in content and new development are included only if they appear explicitly in the agreement.
01Verification plan
02Controlled updates
03Functional checks
04Backup
05Corrections agreed
06Maintenance report
Visible maintenance through checks and reports
- We set out the pages and scenarios that need to be checked regularly.
- We confirm the operation after updates and corrections.
- We document the remaining incidents and recommendations.
- We define content, redesign and new functions separately.
Recommended pages
Pages related to this type of service: technologies, fields of activity, guides and complementary services.
Frequently Asked Questions
Before we begin the project
Choice, stages and support for Site Maintenance.
01 / Service
Purpose and conditions
What includes the maintenance of the site?
Checks and interventions defined in the agreement: updates, safety copies, important functions, monitoring and technical corrections. Full administration is done on hosting SIDECUBE.
Are content changes included?
Only if it's on the subscription. The production of content, redesign and new functionalities are defined separately.
02 / Preparation
take-over and access
How can an existing project be taken over?
We evaluate the platform, data and integration, then clarify compatibility, remedies and migration to SIDECUBE infrastructure. An initial audit can be delivered prior to the takeover decision; the full recurrent administration is done in our environment.
What information is needed for the estimation?
Platform and services used, data volume, important operations and known problems. We determine the works, access and responsibilities prior to intervention; passwords are not sent via public forms.
03 / Verification
Validation and limits
How do you check the result?
We set out the pages and scenarios that need to be checked regularly. We confirm the operation after updates and corrections. We document the remaining incidents and recommendations. We define content, redesign and new functions separately.
What conditions and costs need to be clarified?
Full recurrent administration involves hosting at SIDECUBE. Changes in content and new development are included only if they appear explicitly in the agreement.